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Hi Pierre, 28th March 2006 Just to let you know the Roboguard products purchased from you in June 2005 are still working totally hassle-free. Thus far we have had no battery replacements, no lightening strikes, no malfunctions. What a pleasure! Beeper alerts warn us of passers-by on a daily basis (the system has been set to pick up even before the intruder reaches the palisade fencing). And during this time we have been struck by lightening twice. Last year 80% of our alarms were struck by lightening although protection was in place. The reason for this is because PIR's are all linked via wiring that leads to a control panel in the security office. Lightening loves to travel through this medium. This year our surveillance station and two cameras were struck. Truly frustrating! If you have any contacts ‘upstairs' able to re-direct lightening strikes we'd be most grateful to you. Rural locations will gladly be provided as alternative strike areas. Besides this, and to compound the problem even further, we have also been ‘blessed' by incompetent technicians.
Lightening in our area is a major headache and therefore the reason we are asking for help. We need to find out whether your company is able to develop a wireless alarm system based on the diagram attached. Please peruse the drawing and advise your thoughts. Of course our dilemma is to justify throwing away what we currently have in place so please see this as an ‘almost charitable' cause. Get it right, however, and I'm sure you will discover many others in a similar situation, your new market. If anything our insurers would be grateful to you. Failing this your thoughts on something ‘practical and simple' like the Roboguard units would suffice. Thank you Tony Cheia
Pierre, you have virtually made me accepting the uncertainty of this country by the sale of your product Roboguard. It has become so important in my life, because I feel so protected by the item, that I had to name it as part of my family- "Valentin", the name I gave it, is looking after us 24 hours on 24 hours as discreetly as it can, other as loud as it has, depending of the issue. In the four years that I have had my "Valentin" it has not needed any maintenance and there has been no need for new batteries. I can honestly say that without this product I would have definitely gone back to Mauritius. As a single woman I would definitely not be one night without this product and would not hesitate to recommend it to anybody. It made going to sleep with sweep dreams and waking up with the necessary energy to start a good day.
Monique/St George
This is just to thank you for your prompt attention to the recent repairs and upgrades and to There are 12 Robo-Guards operating at the offices and nearby stores area and they have been The loud audible alarm, which stands in the gate security office, allows the guards to respond Before the system was installed, there were quite a number of incidents but since the system The Robo-Guards are also linked to the management information system and allows a printout to Keep up the good work.
H.R. COMBRINK
This is just to say how happy I am with your Robo-Guards. We have 12 at work and I was so impressed by their performance and low maintenance, It is such a simple yet efficient system that I hope that many more people will get to know I wish you much success for the future.
Yours faithfully Reg Combrink
Dear Pierre, After initial teething problems setting up our system in Hilton, we are delighted with On previous occasions that we have had intruders our sleep has been seriously The system has proved invaluable.
Dear Pierre A Roboguard in the Yard Three years ago I had my Robo Guard System installed after a really bad, and violent, break-in in my home garages. At that time, the stuff they stole wasn't all that much, but the damage the bastards caused was costly, and not only in material terms. They crashed metal bars and railings, reinforced doors and huge locks!!
It wasn't just the money, damage or loss of property, but the fact that those guys were using crowbars and wrenches brutally to get into locked places while we slept on obliviously, that really frightened me. They were too close to the house for comfort! The cost to our peace of mind was far greater than the loss of bicycles and garden equipment and things stolen from our cars. We already had - and still have - a home security system linked to an armed response operator, but I realised that it is vital for all of us in the house to be forewarned of intruders on the property, before they get closer and penetrate our home. That is what prompted me to look for something which would also take care of the perimeters outside the house itself. Then I came across your design.
And, so, we've come to rely heavily on our perennial "sentry" of the premises. When a house painter recently caused damage to the Robo-control and virtually put it out of action we were quite concerned. I think we'd become so reliant on that "eye and ear" in the garden that without it we felt pretty vulnerable. I was also worried that I'd have to get an entirely new system to replace the Robo, back-up service being what it is, generally in S.A.So, to cut a long story short, thanks for repairing the Robo in such record time.
Given, cynically, the lousy service South Africans experience daily, we'd expected to wait three or four weeks to get the Robo Guards back and operational. So imagine how delighted we are to have them all back and working for the family after only four days: Must be something of a record considering that we're in Jo'burg and you're in Durbs..
Thanks, again, Pierre. And thank you, too, for taking our concerns personally and not passing them onto a third party or junior member of staff. With Much Appreciation and Thanks
Hi Peter. Chart Sutton
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